Homicide

[NF] Tickets: Help Desk and Knowledge Base 2.10.8 2026-03-18

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Nitro submitted a new resource:

[NF] Tickets: Help Desk and Knowledge Base 2.10.0 - Allows you to run a support system on xenForo

Tickets is a support system solution for XenForo 2 aiming to collate all your helpdesk needs in to one easy to use solution.

Features:
  • Allow users to create new tickets in configurable categories. Custom permissions allow you greater control over who can see a ticket and who can respond to them.
  • Sophisticated guest support allowing non-users to create tickets and receive responses and notifications from them.
    • Guest tickets are protected by a password and this...

Read more about this resource...
 
Becareful when using this addon, uninstalling it will cause some serious problem with the base XenForo Registeration.
It will cause several database problems. So if your not really planing on using this addon, do not waste your time.
 
Becareful when using this addon, uninstalling it will cause some serious problem with the base XenForo Registeration.
It will cause several database problems. So if your not really planing on using this addon, do not waste your time.
I audited the code and confirmed Homicide's findings. I reviewed the code and corrected the errors.

Summary of changes made to secure.

The add-on was hardened to make uninstall safer and reduce the risk of XenForo database issues.

- Uninstall now removes all Tickets content types registered by the add-on, including legacy entries.
- Permission cleanup is now limited to permissions that belong to NF/Tickets instead of deleting a generic permission group.
- Pending NF/Tickets jobs are cleared before dropping add-on tables to avoid post-uninstall SQL errors.
- Route filter cleanup was made more specific to avoid removing unrelated entries.
- A fatal uninstall issue in the schema removal flow was fixed.
- An unused and broken legacy script was removed: scripts/inbound-ticket.php.
- The production template include for quick_response now points to the minified JS file.

You can update and rebuild with this version.
 

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Confirmed this updated posted by @christ fixed the above issue. Thank you mate.
 
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